Phone Policy

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                Phone calls and Advice 

 

Our skilled pediatric staff is available from 8:30 am until 5:00 pm, Monday through Friday, and from 8:30 am until 12:00 noon on Saturdays.  When calling, please be prepared to give the nurse the following information:  Your name, your child's name (first and last), date of birth, symptoms, temperature, length of illness, and primary care physician.  If the problem requires your doctor's attention, the doctor will return your call at the earliest opportunity.

 

For non-emergent advice or information, please call mid to late morning or early to mid afternoon Monday through Friday when our phone lines are less busy.  Telephone calls after hours are for urgent problems only.  For emergencies at night, a doctor can be reached by calling our main number, (513)398-3900.

 

NON-URGENT MATTERS SHOULD WAIT UNTIL OFFICE HOURS.